Our Commitment to Privacy

Your privacy is important to us at Heartful Sprout Inc. (“Company,” “we,” “us,” or “our”), and we are committed to safeguarding, preserving, and respecting your privacy rights.  This online privacy statement (the “Statement” or “Notice”) describes how we collect, use, disclose, and secure the personal information we gather about you through our website and our related applications (collectively, the “Platform”) or otherwise.  It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

​For purposes of this Statement, personal information means data that classifies as personal information, personal data, personally identifiable information, or similar terms under applicable data privacy and security laws and regulations.  It does not include data excluded or exempted from those laws and regulations, such as deidentified, anonymized, or aggregated data.  Nothing in this Statement will constitute an admission or evidence that any particular data privacy or information security law or regulation applies to the Company generally or in any specific context.

​You Consent to This Statement

You should read this Statement carefully.  We recommend printing and retaining a copy for your future reference.  By accessing, browsing, or otherwise using the Platform, you confirm that you have read, understood, and agreed with this Statement.  If you do not agree to this Statement, you may not use this Platform.

This Statement applies regardless of how the Platform is accessed and will cover any technologies or devices by which the Company makes the Platform available to you.

If you have any questions or concerns about our personal information policies or practices, you can contact us via the methods described in the “How to Contact Us” section below.

The Information We Collect and How

We collect the information you voluntarily provide directly to us, such as when you complete a form or submit information to us.  We also collect information when you interact with the Platform, for example, through our use of cookies.  We may collect the following information that you provide to us:

• Using our Platform. If you use our Platform, we will collect the information you voluntarily provide to us. The information may vary depending on which level of service you purchase, but it may include your name, phone number, email address, mailing address, as well as your child’s date of birth, height and weight, and cultural cuisine preferences.  If you subscribe to a level of service that requires payment, our payment provider will collect the necessary information to process your payment.
• Email or Contacting Us.  If you send us an email or otherwise contact us, we will collect your email address and any information that you provide in the email.
• Social Media. If you interact with our Platform by sharing on a social media platform, we may collect information that you post.  Please note that your comments will be visible to the public, so you should never share personal information that you would like to keep private.
• Job Applications and Employment. If you apply for a job with or are employed or contracted by us, we will collect various pieces of information about you to administer the employment relationship, provide benefits, and ensure security.  Such information will vary depending on your role, but it would likely include name, social security number, educational information, and financial account information.

Information We Collect as You Navigate Our Platform

We automatically collect certain information as you use the Platform, such as the following:

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• Usage Information.  We may collect information automatically through your use of the Platform, such as which of the pages on the Platform you access, the frequency of access, and how long you spend on our Platform.
• Device Information.  We may collect information about the device you are using, such as hardware model, operating system, application version number, browser, and IP addresses.
• Mobile Device Information. In addition to the Device Information listed above, when you access our Platform via a browser on your mobile device, we may collect mobile network information, including telephone number, the unique device identifier assigned to that device, mobile carrier, operating system, and other device attributes.
• Location Information.  We may collect information about your actual location, which may be determined from GPS and other sensors that may reveal information on or nearby devices, Wi-Fi access points, and cell towers.

How Do We Use “Cookies” and Other Tracking Technologies? 

We may send one or more Cookies to your computer or other device.  We may also use other similar technologies such as tracking pixels, tags, or similar tools when you visit our Services.

Cookies are small files created by websites, including our Services, that reside on your computer’s hard drive and that store information about your use of a particular website.  When you access our Services, we use Cookies and other tracking technologies to:

• Estimate our audience size and usage patterns;
• Store information about your preferences, allowing us to customize our Services according to your individual needs;
• Contact you to provide you with information or services that you request from us;
• Advertise new content, events, and services that relate to your interests;
• Provide you with more personalized content that is most relevant to your interest areas; and
• Recognize when you return to our Services.

You can manage your Cookies preference as described in the “Managing Your Cookies” section below.

What Types of Cookies Do We Use and Why?

The following chart lists the different types of cookies that we and our service providers use on the Services, examples of who serves those cookies and links to the privacy notices and opt-out information of those cookie servers. Because the specific cookies we use may vary over time, as well as differ by the specific URL or app page you are browsing, the below chart is illustrative only.

We do not use any cookies, pixels, or other tracking that discloses to any third party information that identifies a person as having viewed specific video materials.

How Long Do Cookies Stay on My Device?

Some Cookies operate from the time you visit the Services until the end of that particular browsing session.  These Cookies, which are called “Session Cookies,” expire and are automatically deleted when you close your Internet browser.

Some Cookies will stay on your device between browsing sessions and will not expire or automatically delete when you close your Internet browser.  These Cookies are called “Persistent Cookies” and the length of time they will remain on your device will vary from Cookie to Cookie.  Persistent Cookies are used for a number of purposes, such as storing your preferences so that they are available for your next visit and to keep a more accurate account of how often you visit the Services, how your use of the Services may change over time, and the effectiveness of advertising efforts.

Managing Your Cookies

It may be possible to block Cookies by changing your Internet browser settings to refuse all or some Cookies.  If you choose to block all Cookies (including Essential Cookies), you may not be able to access all or parts of the Services.

You can find out more about Cookies and how to manage them by visiting www.AboutCookies.org.

Does the Site Respond to “Do Not Track” Signals?

At this time, our Site does not respond differently based on a user.

How We Use the Personal Information

We use personal information we collect about you or that you provide to us in the following ways:

• To present our Platform and its contents in a suitable and effective manner for you and your device;
• To contact you to provide you with information or services that you request from us;
• To advertise services or campaigns that we think may be of interest to you;
• To provide customer support, troubleshoot issues, manage accounts, and respond to requests, questions, or comments;
• To comply with our legal obligations and enforce our rights arising from any contracts;
• ​To notify you about any additions, upgrades, or changes in our services;
• To further business operations and protections of business interests and security; and
• To personalize your experience on our website or mobile apps;

How We Share the Personal Information We Collect

The Company may share your personal information:

• With third parties who perform data services on our behalf (e.g., hosting, maintenance, backup, analysis, etc.). Any such third parties will be under an obligation to us to maintain the confidentiality of your personal information
• To third-party service providers to prepare, deploy, and analyze advertising content;
• To the extent that we are required to do so by law;
• In connection with any legal proceedings, prospective legal proceedings, subpoena, or similar discovery demand;
• To establish, exercise, or defend our legal rights, including providing information to others for the purposes of fraud prevention;
• To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information;
• To any third parties as part of any business or asset sale;
• In the event of bankruptcy or dissolution proceedings, as part of the sale or reorganization process; and
• To any other person or entity where you consent to the disclosure.

​Advertising and Marketing Choice

If you do not want to receive marketing communications or would like to understand more about other unsubscribe options, please contact us as set out in the “How to Contact Us” section below.

​For marketing email communications, you can opt-out and/or manage your preferences by clicking on the unsubscribe link provided at the bottom of any email you receive from us.  If we call you with information you do not want to receive, you can advise us of this during the telephone call.

​Third-Party Links

The Platform may contain links to third-party websites.  When The Company provides links, it does so only as a convenience and does not endorse any products or services and is not responsible for any content of any third-party website or any links contained within.  It is important to note that this Notice only applies to this Platform.  We are not responsible and assume no responsibility for any personal information collected, stored, or used by any third party as a result of you visiting their website.  We also advise that you read the privacy notice of any third-party websites you choose to visit carefully.

How Long Is Your Personal Information Kept

The Company retains your personal information to the extent it is necessary for the purpose for which it was collected.  The Company will delete your personal information when it is no longer necessary for the purpose for which it was collected, or upon your request, subject to exceptions as discussed in this Statement or under applicable law, contract, or regulation.

Our Commitment to Data Security

The security of your personal information is important to us.  We take various reasonable organizational and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.  If required by law to do so, we will notify you and/or the relevant supervisory authority in the event of a data breach.

However, we cannot and do not guarantee complete security, as it does not exist on the Internet.

​Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important.  Although parents may enter information about their children, this Platform is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.  In the event that we learn that we have collected personal information from a child under age 13 without verification or parental consent, we will immediately delete that information.  If you believe that we might have any information from or about a child under 13, please contact us using the information provided in the “How to Contact Us” section below.

​How To Contact Us

Should you have other questions or concerns about these privacy policies, please feel free to contact us at hello@heartfulsprout.com.

Changes to This Privacy Policy

This Statement may change from time to time. We will post any changes to the Statement on this page.

To submit request that your user data be deleted, please contact hello@heartfulsprout.com.